Ashley Goddard
Sr Support Engineer at Microsoft
London, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolAshley Goddard is a senior support engineer based in London with 13 years’ experience delivering technical support and training across Windows and Unix environments. Having progressed through tiered support and leadership roles at Cybereason and Commvault before joining Microsoft, she combines deep troubleshooting skills with a meticulous attention to detail. She’s adept at customer-facing training and knowledge transfer, helping teams and clients reduce repeat incidents through clear processes and documentation. Her background spans security-focused vendors and enterprise backup platforms, giving her a practical appreciation for reliability and data integrity. Colleagues describe her as the kind of engineer who anticipates edge cases—an often invisible but career-defining quality in support engineering.
14 years of coding experience
8 years of employment as a software developer
A levels, A levels at Didcot Sixth FormTwo year Apprenticeship Computer Science, Two year Apprenticeship Computer Science at Abingdon and Witney College
Github Skills (2)
simulation3
python3
Github contributions (1)
tearne/Sampler
Aug 2012 - Apr 2014
Contributions:91 commits in 1 year 7 months
modellingpythonsimulation
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