Ashley Kinard is a seasoned IT professional and Desktop Support Technician based in Spring, Texas, with nearly a decade of hands-on experience and an active DoD Top Secret clearance. She brings deep expertise in configuration management, information security, LAN/WAN support, and end-user troubleshooting, honed through multiple technical roles in the US Army and a long tenure supporting Spring ISD. Known for managing complex operations without a single point of failure, she has led teams, trained personnel, and maintained accountability for high-value communications equipment and networks supporting thousands of users. Her background combines technical rigor—Cisco switching, MS Exchange, computer network defense—with strong customer-facing skills and program-level coordination. An effective communicator and technical writer who enjoys cats, she also contributes documentation-minded support to open source projects. Her mix of military discipline, classroom training, and district-level desktop support makes her adept at translating security-driven procedures into reliable, user-friendly IT operations.
9 years of coding experience
Bachelor of Business Administration (B.B.A.), Bachelor of Business Administration (B.B.A.) at Post University
Network and System Administration/Administrator, Network and System Administration/Administrator at New Horizons Computer Learning Centers of Houston
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Ashley Kinard - Desktop Support Technician at Spring ISD