Ashwin Suresh
Escalation Resolution Specialist
Chennai, Tamil Nadu, India
Summary
👤
Senior🎓
Top SchoolAshwin Suresh is an Escalation Resolution Specialist with 11 years of experience optimizing advertiser outcomes and protecting campaign investments across Amazon Ads. He routinely handles 200+ complex escalations monthly, safeguarding hundreds of thousands in annual ad spend while driving a 14% efficiency gain through cross-functional process improvements. Skilled in SQL, Tableau, and Quicksight, he builds reporting frameworks and root-cause analyses that translate operational data into preventive actions and improved SLAs. Ashwin has a track record of mentoring teams, launching large-scale campaigns, and reducing duplicate effort through clearer processes—boosting team consistency and quality scores. A data science enthusiast with postgraduate training from Texas McCombs and Great Learning, he blends quantitative rigor with hands-on advertiser strategy to improve ROAS and brand safety. Based in Chennai, he combines frontline customer advocacy with analytics-led program delivery to sustain long-term advertiser trust.
11 years of coding experience
3 years of employment as a software developer
Post Graduate Program in Data Science and Business Analytics, Data science, Post Graduate Program in Data Science and Business Analytics, Data science at Texas McCombs School of BusinessPost Graduate Program in Data Science and Business Analytics, Data Science, Post Graduate Program in Data Science and Business Analytics, Data Science at Great LearningHigher Secondary Education, 83.58%, Higher Secondary Education, 83.58% at Daniel Thomas Mat Hr Sec SchoolBTech - Bachelor of Technology, Mechanical Engineering, 82.39%, BTech - Bachelor of Technology, Mechanical Engineering, 82.39% at SRM Institute of Science and Technology (SRMIST)
Github Skills (2)
python9
kubernetes8
Programming languages (3)
Github contributions (5)
cynapse2k15/rmk
Aug 2015 - Dec 2017
Contributions:3 PRs, 149 pushes, 3 branches in 2 years 4 months
ashwin-sp/me
Mar 2017 - Jan 2025
Contributions:34 pushes, 1 branch in 7 years 11 months
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