Summary
Augustinas Markevicius is a customer success and support professional with 11 years of experience and a 20+ year background that blends hands-on software development, IT operations, and people-facing roles. He currently manages customer success at Admirals, having progressed rapidly through support, sales, and compliance-adjacent roles while leveraging earlier senior PHP and back-end development experience. His cross-functional background includes KYC/AML investigations, shift and nightstore management, and founding a web apps company, which gives him a rare mix of technical troubleshooting, regulatory diligence, and operational leadership. Comfortable with PHP, MySQL, Symfony and Linux environments, he brings practical engineering empathy to client relationships and product adoption. Based in Vilnius, he often bridges technical and non-technical stakeholders, turning complex requirements into clear support outcomes. An understated strength is his track record of moving between developer, managerial and investigative roles—useful for solving product, compliance, and user-experience challenges.
11 years of coding experience
18 years of employment as a software developer
Information Technology, Information Technology at Kaunas University of Technology
Systems of information technologies, Systems of information technologies at VILNIUS TECH - Vilnius Gediminas Technical University
High School, High School at Vilnius Simonas Daukantas high school
Business management and analysis, Business management and analysis at ISM University of Management and Economics
Lithuanian, English, German, Russian