Summary
Austin Frey is a Client Success Manager and computer science graduate with 11 years of hands-on experience across cloud infrastructure, backend engineering, IT operations, and technical support. He blends customer-facing problem solving with automation—having built reusable Bash scripts and Python data pipelines to streamline QA, reporting, and supply-chain workflows while maintaining a 95%+ CSAT. Comfortable in both Azure and AWS ecosystems, Austin helps teams scale through thoughtful system design, endpoint security, and Terraform-driven infrastructure. He thrives on cross-functional collaboration, having partnered with QA, Data, Sales, and Operations to improve product quality and internal processes. Outside of work he continues to prototype cloud and backend projects, applying practical engineering to real-world customer and operational challenges.
11 years of coding experience
1 year of employment as a software developer
Bachelor of Science - BS, Computer Science, Bachelor of Science - BS, Computer Science at San Diego State University