Austin G is an experienced IT professional with 11 years supporting higher education and utilities environments, currently serving as a Desktop Support Technician at CentraCare. He combines hands-on help desk troubleshooting with a BASc in Computer Software Engineering from the University of Minnesota Crookston, enabling him to bridge technical problem solving and user-centered support. Past roles as a computer programmer for St. Cloud Area School District and IT consultant at Xcel Energy demonstrate versatility across both endpoint support and applied software work. Known for clear communication, customer service, and leadership, he has a track record of improving IT reliability in campus and enterprise contexts. Based in St. Cloud, MN, he brings a pragmatic, research-minded approach to recurring issues—often translating recurring support tickets into lasting process or documentation improvements.
11 years of coding experience
2 years of employment as a software developer
Bachelor of Applied Science - BASc Computer Software Engineering, Bachelor of Applied Science - BASc Computer Software Engineering at University of Minnesota Crookston
Game and Interactive Media Design, Game and Interactive Media Design at George Mason University
Associate of Arts - AA, Associate of Arts - AA at St Cloud Technical and Community College
Probabilistic Multivariate Time Series Forecast using Deep Learning
Contributions:33 commits, 10 PRs, 20 pushes in 1 year 2 months
deep-learningmultivariate-timeseries
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