Austin Lai
Developer Relations Engineer
San Francisco, California, United States
Summary
🤩
Rockstar🎓
Top SchoolAustin Lai is a Developer Relations Engineer in San Francisco with five years of experience turning technical complexity into clear, actionable developer content and tooling. He blends hands-on engineering work—contributing to Datadog’s documentation repo with HTML, JavaScript, Go, and YAML changes—with a strong background in technical writing across Datadog, Cisco/AppDynamics, and Salesforce. Comfortable building analytics-driven documentation (including a Metabase pipeline for user feedback) and speaking at industry events, he focuses on automation, developer docs, and experiment-driven feature management. Austin’s interdisciplinary education and early roles in user research and change management give him a user-centric perspective that informs documentation strategy and developer outreach. He’s motivated by leaving systems and communities better than he found them, often improving docs navigation, APIs, and observability workflows behind the scenes.
5 years of coding experience
1 year of employment as a software developer
Basic Cuisine Intensive, Basic Cuisine Intensive at Le Cordon Bleu LondonBachelor of Arts (B.A.) Comparative Human Development, Bachelor of Arts (B.A.) Comparative Human Development at University of ChicagoAcademic Year Study Abroad Digital Culture & Society, Academic Year Study Abroad Digital Culture & Society at King's College London
English
Github Skills (6)
html10
javascript10
documentation10
go8
yaml8
cicd8
Programming languages (22)
Github contributions (5)
DataDog/documentation
May 2021 - Jan 2023
The source for Datadog's documentation site.
Role in this project:
Full-stack Developer
Full-stack DeveloperContributions:3191 reviews, 1913 commits, 1851 PRs in 1 year 8 months
Contributions summary:Austin made a variety of contributions to the Datadog documentation repository. They merged several branches, indicating work on features and improvements related to synthetic monitoring and visualizations, API tests, and application settings. The user also added documentation to the network layers, as well as performing link fixes throughout the documentation. They primarily worked on HTML, Javascript, Go and Yaml files related to documentation.
datadoghugowiki
DataDog/synthetics-ci-github-action
Nov 2021 - Oct 2022
Run Synthetic tests in your GitHub workflows with Datadog Continuous Testing
Contributions:7 reviews, 22 commits, 14 PRs in 10 months
continuous-testingdatadogcicontinuous-integration
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