Austin Miller is a founder and CEO with a decade of experience building cloud-native, highly available web applications and SaaS products from idea to market. He leads PagerTree, a 99.9% uptime alerting platform, and has hands-on expertise across AWS, Docker, Redis, PostgreSQL, ElasticSearch, Ruby on Rails and TypeScript. Austin combines product instincts with DevOps rigor—designing CI/CD pipelines, observability stacks, and fault-tolerant architectures while also owning customer support and documentation. He’s an active open-source contributor, integrating incident management (PagerTree) into well-known projects like ElastAlert and Healthchecks, and adding practical features such as voice notifications to community SDKs. Prior roles span real-time systems, POS deployments, and consultancy, giving him a rare mix of systems-level engineering and commercial product experience. Based in Tempe, AZ, he enjoys turning operational problems into profitable software offerings that customers can reliably depend on.
10 years of coding experience
4 years of employment as a software developer
BSSE, Software Engineering, BSSE, Software Engineering at The University of Texas at Arlington
Open-source cron job and background task monitoring service, written in Python & Django
Role in this project:
Back-end & DevOps Engineer
Contributions:12 commits, 2 PRs, 4 comments in 5 years 1 month
Contributions summary:Austin focused on integrating PagerTree, a third-party incident management service, with the healthchecks application. This involved implementing the integration by adding new API endpoints and updating existing code. Furthermore, the user made improvements to the UI by adding visual elements and setup guides, along with implementing tests for the integration. The user also added documentation to facilitate the setup of the PagerTree integration.
A Node.js library to send all kinds of transactional notifications.
Role in this project:
Back-end Developer
Contributions:12 commits, 6 comments, 1 issue in 1 day
Contributions summary:Austin primarily contributed to adding voice notification functionality to the SDK. This included implementing a Twilio provider, creating interfaces for voice providers, and integrating a notification catcher for testing. The commits also involved adding parameters and functionality within the voice provider implementations, enhancing the SDK's capabilities for transactional notifications. Furthermore, the user made adjustments to existing files to ensure the integration of the new voice channel.
discoursejs-librarytransactionalnode-jsemail
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