Summary
Austin Robbins is a technical support professional with nine years of hands-on IT experience, currently helping customers at FCR from the Los Angeles area. He combines strong customer service and quick decision-making with practical troubleshooting across networking (TCP/IP), Windows and macOS, mobile platforms, and virtualization technologies like VMware and VirtualBox. Trained through NPower and grounded in real-world emergency response as a former lifeguard, he brings calmness under pressure and a team-oriented approach to incident resolution. Passionate about pinpointing root causes, Austin pairs curiosity and continuous learning with the ability to translate technical solutions into clear guidance for users.
8 years of coding experience
Business and Social Skills, Business and Social Skills at Western Oregon University