Awais Khan
SDET QA Automation & Devops Engineer
Herndon, Virginia, United States
Summary
👤
Senior🎓
Top SchoolAwais Khan is an ITS Desktop Engineer based in Austin with a decade of IT experience and over six years focused on systems administration and end-user support. He has delivered reliable desktop and network support for 100+ users across Windows, macOS, and Linux environments, leveraging tools like ServiceNow, Active Directory, SCCM, JAMF, and AirWatch to reduce downtime and improve SLA response times. Comfortable in hybrid and remote environments, he has streamlined device management, conference-room AV, and VPN/protocol troubleshooting while contributing to Agile-driven process improvements. His background includes hands-on work with WDS-driven deployments, data migrations, and even participation in developing an AI-powered face-recognition system, reflecting curiosity beyond traditional helpdesk tasks. Known for strong documentation and measurable operational gains (e.g., 10–15% reductions in response time and downtime), he blends customer-facing service with technical depth to keep distributed teams productive.
10 years of coding experience
4 years of employment as a software developer
Bachelor's degree, Information Technology, Bachelor's degree, Information Technology at Stratford University
Github Skills (7)
userspace8
filesystem7
linux6
text-classification3
benchmarking1
benchmark1
forge1
Programming languages (2)
Github contributions (5)
lass-lab/Scispace
Apr 2019 - Mar 2022
Contributions:9 commits, 8 pushes, 1 branch in 2 years 11 months
lass-lab/Top500-analysis-dataset
Aug 2020 - Aug 2020
Contributions:7 commits, 6 pushes, 1 branch in 1 day
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