Ayami Nakano

Client Support Technician at City of Seattle

United States
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Summary

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Senior
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Top School
Ayami Nakano is a bilingual Japanese-English IT professional with eight years of hands-on experience supporting desktop, networking, and cloud environments across public sector and enterprise customers. Currently a Client Support Technician for the City of Seattle, she specializes in device imaging and deployment, SCCM-driven software distribution, license coordination, and timely end-user troubleshooting while documenting processes and training peers. Her background includes Azure support for Fortune 100 customers—troubleshooting Azure Data Factory and core ARM services—which complements deep on-premises skills like PowerShell automation, DNS administration, and M365 migrations. A former certified scuba instructor and dive shop manager, Ayami brings calm, customer-focused communication and operational discipline to fast-paced technical incidents. She holds a bachelor’s in Data Analytics and Data Management and a strong academic record in IT, reflecting a blend of practical support experience and data-minded problem solving.
code8 years of coding experience
job5 years of employment as a software developer
bookAssociates, EDUCATION, 4.0, Associates, EDUCATION, 4.0 at Minami Kyushu Junior College
bookBachelor's degree, Data Analytics and Data Management, Bachelor's degree, Data Analytics and Data Management at Western Governors University
bookInformation Technology, 4.0, Information Technology, 4.0 at Edmonds Community College
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Github Skills (15)

powershell10
openxml10
microsoft-teams10
skype10
skype-for-business10
microsoft9
azure9
microsoft-azure8
locked7
yammer7
mdt6
windows5
infrastructure2
compliance1
security1

Programming languages (3)

PowerShellJavaScriptMarkdown

Github contributions (5)

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naminakao/azure-docs

Mar 2019 - Mar 2020

Open source documentation of Microsoft Azure
Contributions:2 pushes in 1 year
azuremicrosoft-azuremicrosoft
PowerShell Reference for Office Products - Short URL: aka.ms/office-powershell
Contributions:11 pushes in 7 months
short-urlpowershellshortms-officefor-office
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