Ayami Nakano
Client Support Technician at City of Seattle
United States
Summary
👤
Senior🎓
Top SchoolAyami Nakano is a bilingual Japanese-English IT professional with eight years of hands-on experience supporting desktop, networking, and cloud environments across public sector and enterprise customers. Currently a Client Support Technician for the City of Seattle, she specializes in device imaging and deployment, SCCM-driven software distribution, license coordination, and timely end-user troubleshooting while documenting processes and training peers. Her background includes Azure support for Fortune 100 customers—troubleshooting Azure Data Factory and core ARM services—which complements deep on-premises skills like PowerShell automation, DNS administration, and M365 migrations. A former certified scuba instructor and dive shop manager, Ayami brings calm, customer-focused communication and operational discipline to fast-paced technical incidents. She holds a bachelor’s in Data Analytics and Data Management and a strong academic record in IT, reflecting a blend of practical support experience and data-minded problem solving.
8 years of coding experience
5 years of employment as a software developer
Associates, EDUCATION, 4.0, Associates, EDUCATION, 4.0 at Minami Kyushu Junior CollegeBachelor's degree, Data Analytics and Data Management, Bachelor's degree, Data Analytics and Data Management at Western Governors UniversityInformation Technology, 4.0, Information Technology, 4.0 at Edmonds Community College
Github Skills (15)
powershell10
openxml10
microsoft-teams10
skype10
skype-for-business10
microsoft9
azure9
microsoft-azure8
locked7
yammer7
mdt6
windows5
infrastructure2
compliance1
security1
Programming languages (3)
Github contributions (5)
naminakao/azure-docs
Mar 2019 - Mar 2020
Open source documentation of Microsoft Azure
Contributions:2 pushes in 1 year
azuremicrosoft-azuremicrosoft
naminakao/office-docs-powershell
Jun 2018 - Feb 2019
PowerShell Reference for Office Products - Short URL: aka.ms/office-powershell
Contributions:11 pushes in 7 months
short-urlpowershellshortms-officefor-office
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