Ayush Kumar
Senior Manager, Machine Learning at Observe.AI
Bengaluru, Karnataka, India
Summary
👤
Senior🎓
Top SchoolAyush Kumar is a Senior Manager in Machine Learning with 11 years of experience building research-driven AI products for contact centers, currently leading LLM and GenAI solutioning at Observe.AI. He blends academic rigor—multiple NAACL/EMNLP/Interspeech and ICASSP publications—with product delivery, having shipped models for summarization, ASR-robust conversational language modeling, sentiment and emotion analysis, and keyphrase discovery. His background spans episodic memory and retrieval dialogue work on commercial agents to state-of-the-art studies on LLM alignment and evaluation, revealing a penchant for probing negative results and trustworthiness in real-world systems. Based in Bengaluru, he pairs hands-on model development with strategy and impact orientation, often translating research insights directly into production features for call quality and agent assistance. An under-the-radar strength is his consistent focus on robustness to noisy, conversational inputs (ASR errors, disfluency), which informs both his research publications and product choices.
11 years of coding experience
10 years of employment as a software developer
Master of Science - MS Computer Science, Master of Science - MS Computer Science at Georgia Institute of TechnologyBachelor of Technology (B.Tech) Computer Science, Bachelor of Technology (B.Tech) Computer Science at Indian Institute of Technology, Patna+2 CBSE Science Stream, +2 CBSE Science Stream at Jawahar Vidya Mandir, Shyamali, RanchiMatriculation, Matriculation at D.A.V. Public School, Lalpania, Bokaro
Hindi, English
Github Skills (18)
python10
machine-learning10
tflearn10
deep-learning10
tensorflow10
neural-network10
data-science9
ml9
deep-neural-networks9
api8
hierarchical7
document-classification7
nlp6
sdk6
classification5
Programming languages (2)
Github contributions (5)
krayush07/krayush07.github.io
Feb 2017 - Dec 2020
Contributions:104 pushes, 1 branch in 3 years 10 months
krayush07/deep-attention-text-classifier-tf
Jul 2017 - May 2019
Contributions:34 commits, 31 pushes, 1 branch in 1 year 9 months
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