Badai Aqrandista is a Customer Success Engineer based in Greater Brisbane with a decade of hands-on experience bridging software development and customer-facing support. He has deep domain expertise in Kafka and distributed systems from roles at Confluent, where he worked on performance engineering and handled critical escalations, and now focuses on customer outcomes at Conduktor while directing Archive Management. Earlier career work ranges from telecom billing systems to mining fleet management, reflecting an ability to pivot between high-availability backend systems and operational deployments. Colleagues rely on him for mentoring, problem triage, and pragmatic performance tuning rather than theoretical designs alone. Badai pairs formal IT and computer science training with a practical bias—shipping measurable latency improvements and keeping complex production systems resilient.
10 years of coding experience
16 years of employment as a software developer
Graduate Diploma of IT Information Technology, Graduate Diploma of IT Information Technology at QUT (Queensland University of Technology)
SKom Computer Science, SKom Computer Science at University of Indonesia
Contributions:28 commits, 21 pushes, 4 branches in 5 months
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Badai Aqrandista - Customer Success Engineer at Conduktor