Summary
Balaji Munusamy is a Senior Software Engineer with 8 years of experience specializing in ServiceNow implementations across ITSM, CSM, integrations, and custom applications. He is a ServiceNow Certified Application Developer and Admin with deep JavaScript scripting skills applied to Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages. Balaji has repeatedly served as a key technical resource delivering client-facing solutions and enhancements, translating ITIL-aligned processes into robust, maintainable platforms. Based in Chennai, he has progressed through hands-on engineering roles at iOPEX Technologies and now at Wipro, bringing practical expertise in integration patterns and platform extensibility. Beyond ServiceNow, his GitHub identifies interests in machine learning and data science, signaling a broader curiosity for applying analytics to operational workflows.
8 years of coding experience
5 years of employment as a software developer
Bachelor of Engineering - BE, Electrical and Electronics Engineering, Bachelor of Engineering - BE, Electrical and Electronics Engineering at I.F.E.T. College of Engineering