Balaji Pawade

Customer Reliability Engineer II at Sysdig

Bengaluru, Karnataka, India
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Summary

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Balaji Pawade is a Customer Reliability Engineer with six years of hands-on experience in Kubernetes, Red Hat OpenShift, Linux networking and storage, currently supporting customers at Sysdig after senior roles at Portworx and Red Hat. He blends deep troubleshooting skills—packet-level analysis with tcpdump/tshark/Wireshark—and production-facing reliability work, including Portworx cluster deployments, backup tooling, and OpenShift networking. Balaji contributes to notable open-source projects such as the OpenShift console and Eclipse Che, adding integration and e2e tests that improve CI reliability and developer workflows. A Master’s graduate in Computer Networks, he’s recognized for mentoring peers, publishing knowledge-base solutions, and leading domain-level support across APAC. He is driven by continuous learning and testing, with a background in software QA and automation that informs his customer-first, engineering-led approach. Less obvious: his blend of front-end test work on the OpenShift console and low-level packet analysis gives him a rare full-stack perspective on platform reliability.
code6 years of coding experience
job8 years of employment as a software developer
bookMaster of Engineering Computer Networks, Master of Engineering Computer Networks at Sinhgad college of engineering, pune
bookBachelor's degree Computer Technology/Computer Systems Technology, Bachelor's degree Computer Technology/Computer Systems Technology at Kavi Kulguru Institute of Technology and Science, Ramtek
languagesMarathi, Hindi, English
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Github Skills (21)

e2e-testing10
cypress10
selenium10
e2e-test10
typescript10
selenium-ide10
openshift10
front-end-development10
typescript-types10
typescripts10
react10
test-automation10
integration-testing10
ide9
cloud9-ide9

Programming languages (7)

TypeScriptJavaShellGherkinJavaScriptGoHTML

Github contributions (5)

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openshift/console

Mar 2020 - Jan 2022

OpenShift Cluster Console UI
Role in this project:
userFront-end Developer
Contributions:568 reviews, 100 commits, 138 PRs in 1 year 10 months
Contributions summary:Balaji primarily contributed to the OpenShift console UI, focusing on integration tests within the `dev-console` package. Their work involved updating and expanding integration tests for features such as the Git import flow, covering both basic and advanced options. They also contributed to testing different aspects of the topology view, including the addition and removal of various resources. The user also added automation scripts related to add flow and testing of different helm chart implementations.
consoleopenshiftk8skubernetescluster
eclipse-che/che

Nov 2021 - Mar 2022

Kubernetes based Cloud Development Environments for Enterprise Teams
Role in this project:
userQA Engineer / Test Automation Engineer
Contributions:36 reviews, 21 commits, 19 PRs in 4 months
Contributions summary:Balaji primarily contributed to the end-to-end (e2e) testing suite for the Eclipse Che project. The commits reveal modifications and additions to various test specifications related to plugins and core functionality. Specifically, changes include updating test scripts to accommodate workspace name retrieval from URLs and adjusting test execution related to IDE and plugins. These adjustments are focused on improving and maintaining the testing infrastructure, ensuring reliable operation of the Cloud Development Environments.
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Balaji Pawade - Customer Reliability Engineer II at Sysdig