Balakumar Balakrishnan
Senior Engineering Manager at Freshworks
Chennai, Tamil Nadu, India
Summary
👤
Senior🎓
Top SchoolBalakumar Balakrishnan is a seasoned software engineering leader with over 18 years in building and scaling SaaS products, currently serving as Senior Engineering Manager at Freshworks from Chennai. He progressed through hands-on technical roles to leadership—shaping architecture and delivery as a Principal Technical Architect at Tech Mahindra before moving into product-focused engineering management. Known for blending deep technical judgment with people leadership, he drives cross-functional teams to ship reliable cloud-native services and improve operational maturity. With an MCA from Madurai Kamaraj University and a long tenure in enterprise software, he brings institutional knowledge of large-scale development lifecycles and vendor environments. An understated strength is his longevity in complex delivery organizations, which gives him a pragmatic edge in aligning engineering execution with business outcomes.
13 years of coding experience
18 years of employment as a software developer
MCA, MCA at Madurai Kamaraj University
Github Skills (75)
sdk10
telemetry10
monkey10
api9
ruby9
distributed-tracing9
opentelemetry9
dynamics-crm8
otel8
rails8
gitlab8
soap-api7
gitlab-api7
omniauth7
facebook7
Programming languages (5)
Github contributions (5)
sribalakumar/semian
Aug 2017 - Mar 2019
:monkey: Resiliency toolkit for Ruby for failing fast
Contributions:28 pushes, 2 branches in 1 year 7 months
railsmonkeyresiliencyrubymetaprogramming
sribalakumar/marginalia
Apr 2018 - Nov 2018
Attach comments to ActiveRecord's SQL queries
Contributions:7 pushes, 4 branches in 7 months
sql-parserattachsql-queriesrailssql
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