Bao Le
Integration Technician II
Des Plaines, Illinois, United States
Summary
👤
Senior🎓
Top SchoolBao Le is an experienced integration and hardware technician with 10 years in IT support, specializing in diagnostics and repairs across PCs, Apple devices, printers, POS systems, and mobile scanners. Currently an Integration Technician II at Level 10, he drives process improvements that boost repair quality and productivity, building on prior roles at Zones, Connection, and Prosys where he managed workflows, inventories, and vendor claims. He holds a BS in Computer Science from Northeastern Illinois University and combines hands-on hardware skill with backend and embedded programming interests. Known for strong customer focus and clear communication, Bao also volunteers as a youth soccer coach, reflecting his coaching mindset and teamwork-oriented approach. An avid photographer and soccer fan, he brings attention to detail and practical problem-solving from both technical bench work and community engagement.
10 years of coding experience
Bachelor of Science (BS), Computer Science, Bachelor of Science (BS), Computer Science at Northeastern Illinois University
Github Skills (2)
ubuntu1
filesystem1
Github contributions (5)
baoson2211/BatteryTracking
Nov 2015 - Jan 2016
Contributions:89 commits, 2 PRs, 44 pushes in 1 month
baoson2211/Daily-process
Jan 2016 - Mar 2016
Contributions:103 pushes, 1 branch in 2 months
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