Summary
Bao Nguyen is a Senior Software Development Engineer II based in Seattle with 11 years of experience building cloud-native, scalable systems and developer tooling. At Smartsheet he has progressed from hands-on DevOps and Ruby on Rails feature work to leading infrastructure-as-code and platform reliability efforts using Terraform/Terragrunt, Docker, Sidekiq/Redis and AWS. His background blends production backend development, CI/CD automation, and observability practices—skills honed earlier at 10,000ft and in academic research on distributed and high-performance systems. Trained in computer science with an additional finance degree, he brings analytical rigor and a product-minded focus on performance, reliability, and operational excellence. Colleagues rely on him for pragmatic automation that reduces toil and improves team delivery velocity.
11 years of coding experience
9 years of employment as a software developer
Master’s Degree Computer Science, Master’s Degree Computer Science at Washington State University Vancouver
BA Finance and Banking, BA Finance and Banking at University Of Economics Ho Chi Minh City