Summary
Bao wan is an IT Support Specialist with a 14-year IT background and over five years focused in the nonprofit sector, currently supporting infrastructure and end-user services at Cadwalader, Wickersham & Taft LLP. He partners with senior IT leadership to evaluate, deploy, and harden network and server environments, with hands-on experience in Windows Server, Cisco Meraki, Cisco VOIP, Office 365, Veeam, and Barracuda. Bao led a full infrastructure refresh to Cisco Meraki firewalls, switches, and access points, demonstrating both project ownership and vendor consolidation expertise. He has a track record of resolving diverse helpdesk and deskside issues across enterprise and nonprofit settings, and has experience imaging and deploying large PC fleets. Comfortable bridging technical work and administrative coordination, he brings a practical, security-minded approach to keeping systems reliable. Based in the New York City area with a BS in Computer Information and Technology, Bao combines institutional IT know-how with a knack for pragmatic infrastructure modernization.
14 years of coding experience
3 years of employment as a software developer
Bachelor of Science, Computer Information and Technology, Bachelor of Science, Computer Information and Technology at Champlain College
Spanish, Chinese, English