Summary
Baolach Morrison is a QA Manager with 11 years in IT, blending hands-on software testing and Scrum leadership with deep customer-facing support experience across SAP, education security operations, and SaaS implementations. He has moved from root-cause support on SAP MDG to leading test engineering at Altify, pairing technical troubleshooting with delivery and incident-response rigor. Alongside his enterprise work, he runs a successful freelance web design and digital marketing practice, delivering SEO, Google Ads and analytics-driven growth for SMEs worldwide. Comfortable in 24/7 support environments and agile teams, he brings strong communication skills and a practical knack for translating customer needs into robust, user-focused solutions. A less obvious strength is his experience in real-time security monitoring for 2,000+ schools, which sharpened his decision-making under pressure and cross-stakeholder coordination.
11 years of coding experience
4 years of employment as a software developer
DT 228 Computer Science Computer Science, DT 228 Computer Science Computer Science at Technological University Dublin
Templeogue College