Bassam Tantawi
Senior Manager - Support Engineering at Hanakano
Dubai, Dubai, United Arab Emirates
Summary
🤩
Rockstar🎓
Top SchoolBassam Tantawi is a senior technology leader and hands-on engineer with 18+ years driving digital transformation, AI adoption, and large-scale software delivery across global markets. Currently leading Support Engineering at Botpress and running AI consulting through Hekaduo, he blends strategic architecture with day-to-day product and customer-facing execution. He has a track record of delivering multimillion-dollar chatbot and GenAI projects, improving platform stability and operational workflows, and shipping internal AI agents that slashed routine task times dramatically. Known for building cross-functional teams and tooling—everything from GenAI labeling systems to AWS-backed enrichment pipelines—he’s equally comfortable in pre-sales, professional services, and ops. His pragmatic, customer-first approach is paired with operational discipline: standardized delivery templates, CI/CD, and metrics-driven support processes. Based in Cairo, he often merges boutique consulting agility with enterprise-grade delivery, helping clients in Canada, Brazil, the Middle East and beyond turn AI experiments into measurable outcomes.
4 years of coding experience
17 years of employment as a software developer
Bachelor Commerce & Business Administration, Bachelor Commerce & Business Administration at Helwan University CairoBachelor's degree (four years) Business Administration and Management General, Bachelor's degree (four years) Business Administration and Management General at World Education Services
Arabic, English, French
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (40)
conversation10
chatgpt10
messaging10
python10
langchain10
botpress10
cloud-api10
nlu10
bots10
machine-learning-algorithms10
prompt10
llm10
telegram10
botkit10
agent10
Programming languages (3)
Github contributions (5)
RobertoE91/botpress
Aug 2023 - Aug 2023
The open-source hub to build & deploy GPT/LLM Agents ⚡️
Contributions:10 pushes in 14 days
botpress/documentation
Jul 2023 - Jun 2024
Contributions:15 reviews, 46 PRs, 38 pushes in 10 months
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.