Summary
Becky Quintal is a strategic content and documentation leader with a decade of experience building global content systems that drive product adoption, user enablement, and customer success. Currently managing Smartsheet’s multi-national content team, she coordinates release readiness across Product, Engineering, Marketing, and Customer Success to deliver clear, actionable guidance for every product launch. Her background spans editorial leadership at ArchDaily—where she scaled a 20+ person international team—and product-focused roles at Fauna and Elastic, blending editorial rigor with technical fluency. A proactive advocate for AI in content workflows, she has led adoption initiatives that improve how teams create and scale high-quality documentation. Trained in design and architecture (Princeton, Harvard GSD, SVA), she brings a rare mix of narrative craft, structural thinking, and localization expertise that ensures consistent global experiences. Colleagues rely on her for building language frameworks and scalable processes that turn complex product details into usable customer guidance.
10 years of coding experience
1 year of employment as a software developer
Master in Design Studies, History and Philosophy of Design, Master in Design Studies, History and Philosophy of Design at Harvard University Graduate School of Design
Master of Fine Arts - MFA, Design Criticism, Master of Fine Arts - MFA, Design Criticism at School of Visual Arts
Bachelor of Arts - BA, Architecture, Bachelor of Arts - BA, Architecture at Princeton University
English, Spanish, Portuguese, French