Ben Clark
VP Of Marketplace Operations
Boise, Idaho, United States
Summary
👤
Senior🎓
Top SchoolBen Clark is a marketplace and operations leader with 13 years of experience scaling consumer software and enterprise SaaS teams, currently serving as VP of Marketplace Operations at SeatGeek in Boise. He runs COO-style functions spanning customer support, professional services, fraud and risk operations, event cataloging, and workforce planning, and cut costs as a proportion of revenue by 40% in his first year while improving engagement. Previously he built SeatGeek’s acquisition and retention engines from the ground up—hand-coding attribution models, creating a CRM stack, and doubling messaging revenue—demonstrating a rare blend of technical analytics and people leadership. Ben’s background in business intelligence at Salesforce and early-stage ops at startups gives him strong chops in data-driven decision making and operational design. He pairs a Vanderbilt degree in Economics and East Asian Studies with practical experience in building teams from zero to scale, and is notable for translating complex marketplace friction into measurable business outcomes.
13 years of coding experience
1 year of employment as a software developer
BA, Economics, East Asian Studies, BA, Economics, East Asian Studies at Vanderbilt UniversityBeijing Institute of Education, CET Academic Programs
English, Chinese
Github Skills (15)
inbox5
chrome-extension5
logging4
administration4
logstash4
language-agnostic4
postgresql-database4
daemon4
statistics4
chrome4
python3
security3
testing3
database3
postgresql3
Programming languages (2)
Github contributions (5)
clarkbk/clarkbk.github.io
Apr 2015 - Jun 2018
Contributions:71 pushes, 1 branch in 3 years 2 months
clarkbk/birth-names
Apr 2019 - Oct 2022
Load annual baby name records from the Social Security Administration (US) and Office for National Statistics (UK) into a PostgreSQL database
Contributions:3 PRs, 18 pushes, 4 branches in 3 years 6 months
nationalstatisticspostgresql-databaserecordsadministration
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