Ben Clos
Customer Success Manager II at Precision eControl
Montana, United States
Summary
👤
Senior🎓
Top SchoolBen Clos is a customer success leader with 12 years of experience building durable client relationships, optimizing onboarding, and driving 90%+ net revenue retention across portfolio accounts. Based in Montana, he blends project leadership and account strategy—having led cross-functional initiatives at Precision eControl and TENFOLD—to streamline onboarding, standardize support, and feed voice-of-customer insights into product development. He is equally comfortable as a day-to-day client partner and as a strategic advisor, using tools like Salesforce and JIRA to translate KPIs into operational improvements. Known for fostering collaborative, high-performing teams, Ben pairs strong communication and process discipline with a creative problem-solving bent hinted at by his playful “professional computer tickler” GitHub bio.
13 years of coding experience
12 years of employment as a software developer
Media and Democratization, Media and Democratization at African University College of Communication (Accra, Ghana)Bachelor of Journalism, Public Relations, Journalism, Bachelor of Journalism, Public Relations, Journalism at Ohio University
English, Spanish
Github Skills (158)
mapdb10
streaming10
javascript10
http-live-streaming10
flowplayer10
stream10
gift10
playback10
mediasource10
video-streaming10
scripting10
hlsjs10
player10
rest9
api9
Programming languages (14)
Github contributions (5)
ondreian/shiva.lic
Sep 2021 - Sep 2025
sense/think/act for gs4
Contributions:4 PRs, 20 pushes, 3 branches in 4 years
actsensethink
ondreian/simu-rewards
Jun 2024 - Feb 2025
Github action for daily simutronics rewards
Contributions:2 releases, 4 reviews, 14 PRs in 7 months
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