Ben Davis
Senior Technical Support Engineer at Sentry
San Francisco Bay Area United States
Summary
🤩
Rockstar🎓
Top SchoolBen Davis is a Senior Technical Support Engineer in the San Francisco Bay Area with six years of hands-on experience bridging developer workflows, production debugging, and customer success. He specializes in complex self-hosted and cloud-native deployments—particularly ELT/data pipelines and Kubernetes—where he’s driven AI-assisted support tooling, LLM-powered escalation workflows, and zero-downtime troubleshooting for mission-critical customers. Ben has a proven track record building support functions from scratch, improving security response playbooks, and scaling documentation and runbooks to reduce time‑to‑resolution as ticket volume grows. He pairs strong Python/SQL engineering experience with practical DevOps tooling (abctl, Terraform examples) and routinely partners with product and engineering to push fixes into production. Beyond technical depth, he brings cross-disciplinary strengths from a long background in arts entrepreneurship and training, which shows up in his mentorship, communication, and customer-facing leadership. Outside work he channels “cat-dad” energy and an ethos of using code to liberate people, one person at a time.
6 years of coding experience
19 years of employment as a software developer
N/A Acting Mask Voice and Speech Movement Film, N/A Acting Mask Voice and Speech Movement Film at William Esper Studios' Summer IntensiveFul Stack Web Development Certification Computer Software Engineering, Ful Stack Web Development Certification Computer Software Engineering at freeCodeCampBachelor of Arts Theater Communication, Bachelor of Arts Theater Communication at Rutgers University
Github Skills (92)
postgresql10
operation10
python10
airbyte10
data-warehouse10
databases10
data-ingestion10
etl10
duckdb10
data-pipeline10
lakes10
data-engineering10
elt10
pipeline10
data-integration10
Programming languages (9)
Github contributions (5)
JJ-Articles/first-mern
Sep 2020 - Apr 2024
Build your first MERN stack application in this step by step tutorial
Contributions:1 push, 1 branch, 4 comments in 3 years 7 months
reactexpressjsmernexpressnodejs
bengineerdavis/sawmill
Jun 2024 - Jul 2024
Contributions:61 pushes, 8 branches in 1 month
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