Ben Hardesty
Principal Technical Writer at Red Hat
Pennsylvania, United States
Summary
🤩
Rockstar🎓
Top SchoolBen Hardesty is a Principal Technical Writer with over a decade of experience creating clear, user-focused documentation for commercial software and hardware, currently shaping middleware docs at Red Hat. He blends traditional print and structured authoring expertise (FrameMaker, RoboHelp, XML/HTML) with hands-on experience producing tutorials and video demos to make complex workflows accessible. His background spans enterprise storage at NetApp, simulation tools at ANSYS, and embedded assistive technology, giving him a rare cross-domain perspective on user needs. At Eaton he modernized documentation processes by designing a custom XML schema and integrated help systems, improving consistency and efficiency. Ben holds an MS in Information Systems Management and pairs editorial rigor with a developer-oriented understanding of APIs and programming docs. Based in Pennsylvania, he focuses on turning intricate technical detail into usable guidance that accelerates product adoption.
10 years of coding experience
MS Information Systems Management, MS Information Systems Management at Robert Morris UniversityBA English Information and Computer Science, BA English Information and Computer Science at Covenant College
Github Skills (36)
cdc10
kafka-connect10
messaging10
python10
amqp10
kafka-producer10
debezium10
command-line-interface10
databases10
kafka10
apache10
openshift10
event-streaming10
change-data-capture10
apache-kafka10
Programming languages (7)
Github contributions (5)
bhardesty/qpid-dispatch
Jun 2017 - Mar 2021
Mirror of Apache Qpid Dispatch
Contributions:170 pushes, 71 branches in 3 years 9 months
dispatchjavaapacheqpid
bhardesty/app-services-guides
Apr 2021 - Nov 2022
End User Guides for popular programming languages and tools
Contributions:38 pushes, 20 branches in 1 year 7 months
reactend-userjavascriptprogramming-languageslanguages
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