Summary
Ben Holliday is a Chief Design Officer with over two decades of experience shaping user-centred design across government, public sector and commercial organisations. He has led large, multidisciplinary design teams—scaling hiring, building professional structures and embedding hypothesis-driven, data-informed design at DWP and Government Digital Service. At TPXimpact/FutureGov he combines strategic leadership, business development and hands-on delivery to drive digital transformation for complex services. Ben is a visible industry voice—author of the 2022 book Multiplied and a regular conference keynote speaker—who brings both systems-level thinking and product-by-product craftsmanship. He has a track record of translating policy and organisational goals into measurable service outcomes and is particularly passionate about delivering impact in the public sector. Based in Kendal, England, he blends agency, startup and senior civil service experience to bridge creative direction, research and technology delivery.
11 years of coding experience
3 years of employment as a software developer
BA(Hons) Design Practice (Graphic Design), BA(Hons) Design Practice (Graphic Design) at The University of Salford
Queen Katherine School