Summary
Ben Matheson is a bilingual HelpDesk Manager with two decades of cross-industry experience spanning IT, construction, and revenue-focused platforms, currently leading support at MTech Cyber from Montreal. He blends hands-on technical skills—DBA and BI expertise in MySQL, MSSQL/T-SQL, SSIS, Power Pivot and analytics tools—with people-first leadership cultivated managing helpdesks, field teams, and client-facing sales roles. His background includes building and maintaining proprietary continuity billing systems, delivering data-driven insights at Tungsten and FlexPay, and practical cyber and networking experience from Syslogic. An amateur web and data tinkerer (R, Svelte, D3) who’s shipped projects from Anchorage, he pairs curiosity for visualization and analytics with a steady, customer-focused work ethic. Notably, his career bridges technical depth and operational know-how—from heavy-equipment job sites to cloud-connected databases—making him adept at translating complex technical needs into reliable, user-oriented solutions.
10 years of coding experience
19 years of employment as a software developer
Bachelor of Commerce, Bachelor of Commerce at Concordia University
English, French