Chief Technology Officer at Merson Technology Limited
Derby, England, United Kingdom
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Summary
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Senior
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Top School
Ben Merrills is a seasoned technology leader and CTO based in Derby with over two decades in the channel and 12 years of formal industry experience building cloud-native telephony and SaaS products. He has founded and scaled multiple ventures—including Zapappi and BusiBox—and now leads engineering and product strategy at Jola Cloud Solutions while running Merson Technology. Ben combines hands-on software engineering and IP telephony expertise with commercial acumen, having built wholesale VoIP platforms, telephony analytics, and global cloud telephony APIs. He has experience managing distributed development teams across the UK and Pakistan and delivering customer-facing systems for carriers and enterprises. Notably, his background spans low-level infrastructure work (data centre planning and monitoring) to higher-level cloud services such as TTS, voice recognition and elastic telemetry. Pragmatic and product-focused, he turns complex communications requirements into scalable, revenue-generating platforms.
12 years of coding experience
16 years of employment as a software developer
Computer Science, Computer Programming, Computer Science, Computer Programming at University of Derby
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