Summary
Ben Paton is a product manager with 13 years of hands-on digital and delivery experience, currently shaping cross-functional technology solutions across retail, commercial, supply chain, finance and HR at B&Q. He progressed from web developer to digital transformation lead and now runs prioritized backlogs and stakeholder-driven change for large banner initiatives, combining customer-centric product thinking with commercial cost-benefit discipline. Ben has deployed scaled agile practices, overseen GDPR and platform upgrades across European markets, and managed a recurring small-works programme and multi-stream rollouts—evidence of his ability to balance governance with pragmatic delivery. He remains technically curious and hands-on, particularly around how AI can reshape retail operations and decision-making. Based in Test Valley, UK, he brings deep institutional knowledge of the full B&Q technology landscape and a track record of translating ecommerce roots into enterprise-wide impact.
13 years of coding experience
12 years of employment as a software developer
Horndean Community School
BA (Hons) Multimedia Design, Web/Multimedia Management and Webmaster, 2.1, BA (Hons) Multimedia Design, Web/Multimedia Management and Webmaster, 2.1 at Southampton Solent University
South Downs College, A-Level IT, GNVQ Advanced Business, South Downs College, A-Level IT, GNVQ Advanced Business at South Down College
English, Spanish