Summary
Ben Pepin is a fractional design leader with 10+ years building people-first digital products and the teams that ship them, from consumer apps for the NBA and Disney to enterprise AI UX at Yext and a platform serving 190,000+ Keller Williams agents. He combines hands-on end-to-end design—research, interaction, prototyping, and accessible design systems—with strategic leadership, mentoring designers and aligning design with business metrics. Ben has a track record of modernizing design ops and processes (leveling, ADA roadshows, JIRA workflows) to boost velocity and cross-functional clarity. He frequently embeds with early-stage founders to set product direction, run research, and stay involved through engineering handoff, bringing both big-company product rigor and startup agility. Based in San Francisco, he blends creative sensibilities from a film production background with measurable product impact across consumer and enterprise domains.
10 years of coding experience
9 years of employment as a software developer
High School, High School at Urban School of San Francisco
BFA, Film Production, BFA, Film Production at Emerson College
English