Ben Pokorny
Tech Support at ISoft Data Systems
Lincoln, Nebraska, United States
Summary
👤
Senior🎓
Top SchoolBen Pokorny is a pragmatic tech support and QA professional with nine years of experience across EMR systems, lab integrations, and customer-facing technical roles. He spent five years at MacPractice evolving from general support to sole Labs representative and finally QA analyst, working in an Agile Kanban environment and owning manual web, app, and hardware testing across the SDLC. Ben excels at translating client needs into reliable integrations—particularly automating lab result ingestion into patient records—and has hands-on experience with systems and regression testing. At ISoft Data Systems he continues to apply that blend of customer empathy and technical troubleshooting to support production systems. Comfortable on the front lines of support and quality assurance, he’s interested in expanding into automated testing to scale the manual practices he’s refined. Based in Lincoln, Nebraska, he builds useful tools in his spare time, reflecting a practical, maker-oriented mindset.
9 years of coding experience
7 years of employment as a software developer
Wahoo High SchoolGeneral Education, General Education at Metropolitan Community College
Github Skills (21)
python10
readability10
statistics10
machine-learning10
paragraphs10
data-analysis10
data-science9
javascript9
scikit9
open-source9
scikit-learn9
nlp7
pyautogui6
mixer4
robot4
Programming languages (3)
Github contributions (5)
Clickedbigfoot/clicked
Jun 2020 - Apr 2022
Contributions:53 pushes, 1 branch in 1 year 11 months
Clickedbigfoot/ling506-project-scripts
Oct 2020 - Dec 2020
Contributions:103 pushes, 1 branch in 1 month
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