Ben Reedy

Senior Systems Engineer at Aussie Broadband

Greater Brisbane Area Australia
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Summary

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Rockstar
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Top School
Ben Reedy is a Senior Systems Engineer based in Greater Brisbane with 11 years’ experience building and operating reliable infrastructure across telco and financial services. He has progressed from hands-on support and web development to platform and systems engineering roles, currently delivering production-grade systems at Aussie Broadband after shaping platform reliability at Indue. Ben contributes to notable open-source observability tooling—adding Windows performance collectors to the prometheus-community windows_exporter—demonstrating deep familiarity with Windows internals and metric collection. He combines practical scripting, automation and cloud server management with a focus on observability and performance, and often surfaces less-obvious system metrics like DFSR and Windows Time Service. A QUT IT graduate, he brings a pragmatic, metrics-driven approach to keeping large heterogeneous environments healthy.
code11 years of coding experience
job6 years of employment as a software developer
bookBachelor's degree Information Technology, Bachelor's degree Information Technology at QUT (Queensland University of Technology)
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Github Skills (15)

prometheus10
go10
metric9
sys9
data-collection9
admin9
collections9
system-administration9
windows-administration9
administrator9
smtp7
smtps7
dhcp7
smtpd7
wmi6

Programming languages (11)

TypeScriptPowerShellShellRustCGoMustachePHP

Github contributions (5)

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Prometheus exporter for Windows machines
Role in this project:
userBack-end Developer
Contributions:12 releases, 298 reviews, 238 commits in 3 years 10 months
Contributions summary:Ben primarily contributed to the development of the `windows_exporter` project by adding new collectors for Windows performance metrics. They implemented collectors for user logon sessions, logical disk latency, Windows Time Service, SMTP, DHCP, and DFSR, as well as improving existing collectors like the net and process collectors by incorporating the use of perflib for metric collection. These changes involved modifying existing code and adding new code modules to gather specific system performance data, focusing on data collection from Windows systems.
prometheus-exporterwindowswmiprometheus
breed808/packer-plugin-tss

Aug 2021 - Nov 2025

Packer plugin to use Thycotic Secret Server as a datasource
Contributions:10 releases, 8 reviews, 39 PRs in 4 years 4 months
packer-pluginsecretserver
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