Ben Scott

Senior Technical Writer at Red Hat

Buffalo, New York, United States
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Summary

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Rockstar
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Top School
Ben Scott is a Senior Technical Writer at Red Hat with a background in Linux systems administration and four years focused on clarifying complex cloud-native workflows for OpenShift. He leverages hands-on sysadmin experience from roles at the University at Buffalo and ShoreTel to produce documentation that bridges operator realities and developer needs. Comfortable in large open-source ecosystems, Ben translates intricate platform behavior into usable guides, runbooks, and tutorials that reduce friction for teams deploying and managing containers. Based in Buffalo, NY, he combines a BS in Computer Science with practical operational insight, making his writing both technically accurate and directly applicable to production environments. A subtle strength is his ability to anticipate operational failure modes, informed by years on NOC and systems teams, which makes his docs especially valuable for reliability-focused audiences.
code4 years of coding experience
job11 years of employment as a software developer
bookBachelor of Science - BS, Computer Science, Bachelor of Science - BS, Computer Science at Rochester Institute of Technology
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Github Skills (4)

documentation10
openshift10
linter3
redhat3

Programming languages (4)

JavaScriptGoHTMLPython

Github contributions (5)

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bscott-rh/openshift-docs

Dec 2021 - Jul 2026

OpenShift 3 and 4 product and community documentation
Contributions:1095 pushes, 441 branches in 4 years 7 months
commonskubernetesopenshift
openshift/openshift-docs

Dec 2021 - Jan 2023

OpenShift 3 and 4 product and community documentation
Contributions:677 reviews, 149 commits, 1239 PRs in 1 year 1 month
openshift
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