Summary
Ben Serrette is a Director of IT & Engineering with 15 years of hands-on software and leadership experience, currently stabilizing and growing engineering at the Observatory on Social Media at Indiana University. He blends full-stack development skills (JavaScript, Python, Vue.js, PHP, PostgreSQL) with pragmatic IT and grant management—overseeing $750K+ in research funding while cutting monthly IT costs by $9,000. A former programmer and illustrator, he translates messy academic research needs into polished, usable web tools for network science and social media analysis, and introduced Agile practices to accelerate delivery. Ben has a track record of mentoring engineers into promoted roles and scaling teams from a single developer to a multi-person group, pairing technical depth with people-focused leadership.
15 years of coding experience
15 years of employment as a software developer
Masters in Informatics HCI/d, Masters in Informatics HCI/d at Indiana University Bloomington
BS in Business Administration MIS, BS in Business Administration MIS at University of Louisiana at Lafayette
English