Ben Silverman
Software Engineer at Cincinnati Bell Technology Services
Phoenix, Arizona, United States
Summary
👤
Senior🎓
Top SchoolBen Silverman is a software engineer and cloud-native specialist with over three decades of IT experience and a decade-plus focused on enterprise automation, containers, and virtualization. He advises customers on architecture and product selection, builds Ansible-driven automation, and implements OpenShift/Kubernetes and OpenStack/VMware infrastructures to accelerate delivery and operational velocity. As an open-source lead and technical writer, he has contributed to the well-known OpenStack manuals, improving compute architecture, storage, and hypervisor guidance—evidence of his ability to translate complex systems into clear documentation. Ben combines product management and marketing experience with hands-on engineering, pairing a summa cum laude MS in Information Management with practical skills in CI/CD, Terraform, ArgoCD, and cloud platforms. Based in Phoenix, he’s known for mentoring teams and bringing a communicator’s clarity to technical strategy, often surfacing nonobvious tradeoffs between commercial and open-source solutions.
11 years of coding experience
Bachelor’s Degree - English Communications, Communication, Journalism, and Related Programs / Computer Science Minor, Bachelor’s Degree - English Communications, Communication, Journalism, and Related Programs / Computer Science Minor at Lebanon Valley CollegePrivate Boarding School(HS), Liberal Arts, Top 10% of class, Private Boarding School(HS), Liberal Arts, Top 10% of class at The Lawrenceville SchoolMaster’s Degree, MSIM/MS-ISM - Masters of Science, Information Management, 3.96 GPA - Summa Cum Laude, Master’s Degree, MSIM/MS-ISM - Masters of Science, Information Management, 3.96 GPA - Summa Cum Laude at Arizona State University, W. P. Carey School of Business
Spanish, English, Hindi
Stackoverflow
1reputation
0reached
1answer
0questions
Github Skills (10)
rs10
openstack10
restructuredtext10
technical-writing10
cloud-computing9
network8
net8
networking8
timeout6
amazon-web-services6
Programming languages (4)
Github contributions (5)
openstack/openstack-manuals
Jan 2015 - Jan 2018
OpenStack Manuals. Mirror of code maintained at opendev.org.
Role in this project:
Technical Writer
Technical WriterContributions:21 commits in 3 years
Contributions summary:Ben primarily contributed to the OpenStack documentation project. Their commits focused on restructuring and adding content to the compute architecture guide, including sections on server hardware, CPU selection, networking, and logging. They also added details on storage solutions, updated the hypervisor section, and made general improvements to the design section of the architecture guide. Additionally, the user corrected errors and standardized formatting within the documentation.
manualsopendevopenstack
tersian/tersian.github.io
Apr 2017 - Mar 2019
Contributions:33 commits, 35 pushes, 1 branch in 1 year 11 months
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