Ben Tiedt - Software Architect at Verint

Ben Tiedt

Software Architect at Verint

Rockford, Michigan, United States

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Summary

👤

Senior

🎓

Top School

Ben Tiedt is a Software Architect with two decades of hands-on experience and a long tenure driving the evolution of the Verint Community platform since 2005. He led the migration from legacy .NET Framework to .NET Core, containerization on AWS EKS, and added OpenTelemetry-based observability, yielding up to 6x performance gains and production-ready threat detection mitigations. His work spans platform APIs, scripted extensibility that remains compatible over a decade later, rich editor integrations (including contributions to TinyMCE autolink parsing), and a highly optimized distributed caching and locking architecture. Comfortable across frontend and backend technologies—C#, .NET Core, JavaScript, HTML/CSS, SQL and XML—he pairs deep technical problem solving with extensive documentation, support, and partner collaboration. Based in Rockford, Michigan, he brings rare institutional memory of a product combined with modern cloud-native and observability practices.

10 years of coding experience

18 years of employment as a software developer

BS, Computer Science, BS, Computer Science at Grand Valley State University

Transferred, Electrical Engineering, Transferred, Electrical Engineering at Grove City College

English

Github Skills (11)

javascript10

wysiwyg10

html-editor10

tinymce10

text-editor10

editor10

ckeditor10

rich-text-editor10

html9

regular-expression9

contenteditable9

Programming languages (3)

C#TypeScriptJavaScript

Github contributions (5)

tinymce/tinymce

Oct 2015 - Nov 2015

The world's #1 JavaScript library for rich text editing. Available for React, Vue and Angular

Role in this project:

Front-end Developer

Contributions:5 commits, 4 PRs in 16 days

Contributions summary:Ben primarily focused on modifying the TinyMCE editor's autolink functionality and parsing capabilities. They implemented the ability to override the autolink URL detection regex, enhancing the editor's flexibility. Subsequently, they reverted these changes, then re-implemented the feature, demonstrating iterative refinement. They also modified DomParser functionality.

vue-reactrich-textvuewysiwyg-editorrichtext

Telligent/jint

Oct 2018 - Dec 2023

Javascript Interpreter for .NET

Contributions:12 PRs, 12 pushes, 10 branches in 5 years 2 months

dotnetjavascriptcsharpinterpreterjavascript-interpreter

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