Ben Vaassen is a pragmatic forecaster and technical support leader with 9 years of experience bridging customer-facing support and operational forecasting in the Netherlands. Trained in Artificial Intelligence and Informatics at Radboud University, he brings a methodical, data-informed approach to prioritization and decision-making while remaining able to act quickly when situations demand. His background includes leading technical support and workforce management at Yoast and hands-on helpdesk and project work with web platforms like WordPress and Magento, giving him broad technical fluency and empathy for end users. Colleagues describe him as calm, positive, and focused on solving problems efficiently—skills he leverages to translate complex technical issues into practical, prioritized actions. A detail-oriented learner, he thrives on the challenge of understanding systems holistically rather than just fixing individual tickets.
9 years of coding experience
6 years of employment as a software developer
Artificial Intelligence and Informatics, Artificial Intelligence and Informatics at Radboud University
Contributions:10 commits, 5 PRs, 1 push in 5 months
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