Ben Yafai is a Technical Director with eight years of hands-on experience running a customer-focused IT support and telecommunications company, Kixo LTD, where he prioritises uptime, 24/7 support and pragmatic SLAs for businesses across the UK and internationally. He has a strong background in infrastructure and comms from roles supporting multi-site organisations and implementing ISO 27001-aligned policies, combined with an earlier creative streak as a graphic designer and web developer. Ben blends technical leadership with client-facing service delivery, consistently turning connectivity and support challenges into reliable, business-ready solutions. Based in England, he brings a practical, people-first approach to technology operations and a knack for translating technical detail into clear outcomes for customers.
8 years of coding experience
2 years of employment as a software developer
GCSE, English, Science, Maths, Geography, ICT, Art & Design, Design Technology, Citizenship,, GCSE, English, Science, Maths, Geography, ICT, Art & Design, Design Technology, Citizenship, at Whitesmore Secondary School
AVCE Double Award (2 A Level equivalent), Art & Design, AVCE Double Award (2 A Level equivalent), Art & Design at CTC Kingshurst
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