Senior Principal Technical Support Engineer at Pegasystems
Topeka, Kansas, United States
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Summary
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Senior
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Top School
Benjamen Alford is a seasoned technical leader with nine years of focused experience in decisioning and data solutions, now serving as Senior Principal Technical Support Engineer at Pegasystems after a multi-year run as Lead Decisioning Architect. He designs and implements Pega-based data migration, process automation, and decisioning architectures that improve customer outcomes across industries, and holds Pega certification. Beyond enterprise work, he’s taught Data Analytics and Machine Learning since 2018, translating complex tooling into practical skills for students. His background spans full-stack and infrastructure roles—from memory-conscious early development to modern cloud and platform deployments—giving him a rare end-to-end perspective. Active in his community, he has long stewards the Topeka Community Cycle Project, combining governance, treasury work, and bike education. Colleagues describe him as a pragmatic engineer with a curmudgeonly retro sensibility who still appreciates low-level craftsmanship.
9 years of coding experience
20 years of employment as a software developer
Computer Science, Computer Science at Washburn University
Computer Science, Computer Science at Johnson County Community College
Contributions:2 PRs, 19 pushes, 3 branches in 6 years 2 months
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Benjamen Alford - Senior Principal Technical Support Engineer at Pegasystems