Benjamin Anderson is a seasoned IT professional with 8 years of hands-on help desk and desktop support experience and over 17 years in the broader IT field, blending military-grade discipline from a decade as a US Navy Information System Technician with commercial support roles. Currently a Help Desk Analyst at KPMG, he’s earned a reputation for stepping into high-pressure situations—supporting audit tech during peak season and reliably absorbing extra queue volume. Past roles include rapid-response device provisioning for a hospital COVID-19 effort and clearing critical ticket backlogs for a 20,000-user environment, demonstrating an ability to scale support quickly and effectively. He pairs technical troubleshooting and systems administration with user training and vendor coordination, and holds a bachelor’s degree in Computer Science from ECPI University. Colleagues describe him as a “disciple of experience,” reflecting a practical, learn-by-doing approach that consistently delivers measurable operational impact.
8 years of coding experience
Bachelor's degree, Computer Science, Bachelor's degree, Computer Science at ECPI University
Contributions:2 PRs, 104 pushes in 2 years 8 months
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