Benjamin Burner is a Senior Site Reliability Engineer with 13 years of experience building and operating ScreenConnect at ConnectWise, progressing from application developer to SRE and shaping reliability across the product lifecycle. He blends full-stack development, DevOps, and operational engineering to deliver resilient production systems and has deep institutional knowledge of a single complex SaaS product. With a Master of Statistics and a background in geography and programming, he applies quantitative rigor to performance tuning and incident analysis—often surfacing non-obvious root causes through data. Based in Cary, NC, Benjamin is equally comfortable shipping code, automating runbooks, and mentoring engineers on observability and reliability best practices.
13 years of coding experience
8 years of employment as a software developer
Computer Programming Certificate Computer Science, Computer Programming Certificate Computer Science at North Carolina State University
Bachelor of Arts Geography and Urban Planning, Bachelor of Arts Geography and Urban Planning at West Chester University of Pennsylvania
Contributions:4 pushes, 1 branch in 1 year 2 months
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Benjamin Burner - Senior Site Reliability Engineer at ConnectWise