Summary
Benjamin Byers is a technology leader with 11 years of experience building analytics platforms and automations, currently serving as Director of Business Intelligence and ITSM Automation at Global Payments. He blends hands-on analytics engineering with IT service automation to turn operational data into repeatable, scalable processes that reduce friction across large enterprises. Prior roles at Truist, RentPath, VMware AirWatch and consulting with Bluewolf reflect a steady trajectory from BI analyst to leader of infrastructure analytics and development teams. He holds an MS in Analytics from Georgia Tech and a Data Scientist Nanodegree from Udacity, pairing rigorous academic training with practical, production-focused delivery. Known for a pragmatic, data-informed leadership style, he’s the sort of manager who still debugs pipelines alongside his team—his GitHub bio still admits it.
12 years of coding experience
4 years of employment as a software developer
Master of Science - MS, Analytics, Master of Science - MS, Analytics at Georgia Institute of Technology
Data Scientist Nanodegree, Data Science, Data Scientist Nanodegree, Data Science at Udacity
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Bachelor of Business Administration (B.B.A.), Business Administration and Management, General at Georgia State University - J. Mack Robinson College of Business