Summary
Benjamin Chen is a Senior Software Engineer with eight years of experience specializing in system reliability, infrastructure optimization, and large-scale distributed systems. He has led reliability initiatives at Meta—implementing observability frameworks, SLOs/SLIs, and incident response processes that cut MTTR by ~30% and reduced high-severity incidents by 40%—and now applies that expertise to platform engineering at Rivian and Volkswagen Group Technologies. Benjamin blends technical ownership with cross-functional leadership, driving automation and self-healing infrastructure that reduced manual intervention by roughly 30%. His background as a co-founder and operator of Mattlorna Cafe gives him uncommon commercial fluency for an engineer, enabling him to align technical trade-offs with business and financial objectives. Passionate about building resilient, cost-efficient systems, he also mentors engineers and has coached aspiring software professionals through App Academy.
8 years of coding experience
2 years of employment as a software developer
Bachelor of Science - BS Business Administration and Management General, Bachelor of Science - BS Business Administration and Management General at Tulane University
Certificate Berkeley Coding Boot Camp, Certificate Berkeley Coding Boot Camp at UC Berkeley Extension
Software Engineering, Software Engineering at App Academy
Chinese, English