Benjamin Decker
Systems Escalation Engineer
Des Moines Metropolitan Area United States
Summary
👤
Senior🎓
Top SchoolBenjamin Decker is a systems escalation engineer with eight years' hands-on experience in VMware virtualization, enterprise backup, and storage systems, currently advancing platform reliability at IP Pathways. He blends deep technical troubleshooting with a genuine commitment to mentoring colleagues and empowering customers, a thread that runs from his university IT leadership through senior support roles. Comfortable across managed services, banking IT, and higher-ed environments, he brings practical operational rigor to complex incidents and escalations. An Iowa State alum with a background in sociology and teaching assistance, he pairs technical instincts with strong communication and user-centered problem solving—often surfacing process improvements that reduce repeat incidents.
8 years of coding experience
4 years of employment as a software developer
Bachelor's degree, Women's and Gender Studies, Department of Sociology, Bachelor's degree, Women's and Gender Studies, Department of Sociology at Iowa State University - College of Liberal Arts and Sciences
English, Spanish
Github Skills (10)
api8
api-documentation8
mobile-application7
documentation5
rest-api5
flutter4
swagger3
android3
openapi3
openapi-generator2
Programming languages (4)
Github contributions (5)
bjpierre/AdventOfCode2022
Dec 2022 - Dec 2022
Contributions:21 pushes, 1 branch in 1 day
RedTopper/FPGA-GPU
Jan 2021 - Apr 2021
Contributions:91 commits, 44 pushes, 1 branch in 2 months
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