Benjamin Dolby
Information Technology Support Analyst
London, England, United Kingdom
Summary
🤩
Rockstar🎓
Top SchoolBenjamin Dolby is an experienced IT support analyst based in London with over a decade in the industry and six years of focused hands-on experience across 1st and 2nd line support, device provisioning, and systems administration. He has repeatedly improved build and deployment processes using SCCM, Intune and PXE, and automated workflows with VBA and PowerShell to reduce manual effort and errors. Comfortable across Windows and Apple ecosystems, Benjamin has worked on Azure, VMware, Active Directory, Group Policy and VIP support engagements for public and private sector clients. He pairs a methodical, analytical approach to troubleshooting with clear communication skills that bridge technical and non-technical stakeholders. Known for documenting procedures, training colleagues, and leading small process improvements, he brings a practical bias for solutions that scale in operational environments.
6 years of coding experience
10 years of employment as a software developer
City and Islington CollegeCity and GuildsSt mary's secondaryBTEC diploma, computing, BTEC diploma, computing at City and Islington College
Github Skills (11)
single-page10
isomorphic-javascript9
single-page-application9
react8
nextjs7
single-source7
typescript7
javascript6
react-component5
react-component-library2
component-library2
Programming languages (3)
Github contributions (5)
benjifellows/ReactAPICall
Oct 2019 - Dec 2019
Contributions:1 PR, 3 pushes, 3 branches in 1 month
bbc/unirecs-chassis
Sep 2019 - Oct 2019
Contributions:1 PR, 5 pushes, 2 branches in 9 days
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