Client Services Executive at ROI Healthcare Solutions, LLC
South Bend, Indiana, United States
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Summary
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Senior
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Top School
Benjamin Hougland is a client services executive and healthcare supply chain consultant with 8+ years of hands-on experience implementing Infor/Lawson and redesigning enterprise supply chain processes for large IDNs. He combines functional, technical, and business intelligence expertise—having led supply chain systems and BI teams at Indiana University Health and driven automation that saved hundreds of consulting hours and six-figure costs. Benjamin is recognized for dramatically improving procure-to-pay performance (GHX rank improvement from the 300s to the top 20) and for inventing practical EDI/Lawson workarounds that reduce vendor footprint and maintenance. He excels at turning messy item masters and EDI complexity into reliable data warehouses and actionable reporting, enabling sustained process efficiency and strategic sourcing savings. Based in South Bend, he brings a pragmatic, delivery-focused approach that blends system design, interfaces, and analytics to complete projects that others find hard to finish.
8 years of coding experience
3 years of employment as a software developer
Bachelor's degree, Accounting and Finance, Bachelor's degree, Accounting and Finance at Indiana University Bloomington
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Benjamin Hougland - Client Services Executive at ROI Healthcare Solutions, LLC