Benjamin Lecoq is a Principal Cloud Operations Architect with over 20 years in the software industry and more than a decade focused on cloud and enterprise customer success. Based in Montpellier, he combines deep Microsoft and AWS expertise—backed by multiple AWS and Azure certifications—with a strong background in escalation engineering, managed services, and pre-sales. He has driven large-scale support operations and service rollouts across Southern Europe, led customer support for 35,000 users in regulated industries, and now advises enterprise customers on cloud architecture and operational excellence at AWS. Known for high-level debugging and reverse engineering, he bridges technical troubleshooting with business-minded problem solving to reduce risk and accelerate delivery. Multilingual in French, Spanish and English, he excels at navigating cross-cultural stakeholder challenges and turning support insights into product improvements. An uncommon strength is his blend of field-facing customer care experience and deep platform certifications, enabling pragmatic, security-conscious cloud strategies.
11 years of coding experience
24 years of employment as a software developer
Master Chemistry & Connex Industry, Master Chemistry & Connex Industry at Université Le Havre Normandie
MCSE Computer Networking and Administration, MCSE Computer Networking and Administration at CCI Le Havre
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Benjamin Lecoq - Principal Cloud Operations Architect