Benjamin Planque
Chef De Produit at Combodo - ITSM Open Source Solutions
Saint-Jean-le-Vieux, Auvergne-Rhône-Alpes, France
Summary
🤩
Rockstar🎓
Top SchoolBenjamin Planque is a product leader and experienced IT operations manager with over a decade of hands-on experience in support, EDI, and product management, currently shaping ITSM solutions at Combodo. He progressed from technical roles in hardware/software support and network administration to leading support teams and driving application production and continuous improvement at EDT. Comfortable at the intersection of customer-facing support and product development, he combines operational rigor with a background in mapping, scripting, and business process automation. Based in Saint-Jean-le-Vieux, France, he recently augmented his formal credentials with a computer engineering RNCP7, signaling a commitment to deepening technical and product expertise. Notably, he has a track record of creating roles and processes that institutionalize continuous improvement and bridge support teams with development.
5 years of coding experience
RNCP7 (Bac +5), Computer Engineering, RNCP7 (Bac +5), Computer Engineering at EPSI - L'école d'ingénierie informatiqueInformatique et reseau pour l'industrie et les services techniques., Informatique et reseau pour l'industrie et les services techniques. at Lycee du Gresivaudan a MeylanBaccalauréat, Electrotechnique, Baccalauréat, Electrotechnique at Ecole Technique Paul Louis Merlin
English, French, Spanish
Github Skills (26)
impact-analysis10
itil10
dispatcher10
service-management10
management10
rad10
cmdb10
launchpad9
rocketchat9
chat8
desktop7
windows7
linux7
macos6
collaboration6
Programming languages (5)
Github contributions (5)
Combodo/iTop
Jul 2020 - Oct 2022
Contributions:26 commits in 2 years 2 months
BenGrenoble/itop-standard-email-synchro
Oct 2020 - Oct 2020
Contributions:1 push in 1 day
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