Benoit Duffez
Sales Engineer Technical Support Manager at kerlink
Los Angeles Metropolitan Area United States
Summary
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SeniorBenoit Duffez is a Sales Engineer and Technical Support Manager with 13 years of experience bridging customer success and software development in IoT and telecom domains. Based in Los Angeles, he leads pre- and post-sales technical engagement, manages large-scale gateway provisioning backends (supporting 10k+ concurrent devices), and drives R&D work including Helium blockchain integration for LoRaWAN gateways. His background spans RF systems, embedded Linux, and tooling development, enabling him to troubleshoot from silicon to cloud and improve operational workflows. Benoit pairs hands-on coding—shown by Android UI and notification enhancements in open-source projects—with customer-facing training and support, delivering product designs focused on excellent user experience. Notably, he has built and maintained critical provisioning infrastructure (Magic Link) that simplifies large-scale gateway onboarding and lifecycle management.
13 years of coding experience
10 years of employment as a software developer
English, French, Spanish
Stackoverflow
12,076reputation
2.8mreached
106answers
100questions
logging
top-5%
debugging
top-5%
sqlite
top-1%
curl
top-5%
listview
top-5%
cron
top-1%
Github Skills (21)
cron10
sqlite10
android-development10
java10
javas10
notification10
android10
debugging9
ui-design9
android-room9
listview9
curl9
logging9
android-ndk9
hubspot6
Programming languages (20)
Github contributions (5)
abarisain/dmix
Dec 2013 - Jan 2014
A modern MPD Client for Android.
Role in this project:
Mobile Developer (Android)
Mobile Developer (Android)Contributions:9 commits in 9 days
Contributions summary:Benoit primarily focused on enhancing the Android application's user interface and notification system. They implemented an expandable notification feature, enabling richer information display. The user fixed play/pause icons in the notification and added album/track cover art for improved media control. They also addressed initial setup and integration issues within the notification system.
mpd-clientandroidmpdkotlinjava
BenoitDuffez/MyMine
Apr 2013 - Feb 2016
Contributions:757 commits, 2 pushes, 1 branch in 2 years 10 months
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